Amazing customer service! The way all companies should serve their customers. Kurt January, VP, went above and beyond for us.
- Phone904-886-2847
- Open HoursM-F 8AM-5AM
- Phone904-886-2847
- Open HoursM-F 8AM-5AM
Pest : Termite : Lawn
S.TAYLOR – JACKSONVILLE, FL
Google Reviews
I can not stress enough how great this company. They are bunch of professionals when it comes to... customer service and following up with my concerns especially the owner of the company himself. I had termite tenting service through them and couple of my neighbors saw there was a gap hole during the tenting process and notified me. The tenting happened on the weekend and I was very concerned on the result hence I contacted Goody immediately which he was the person that did the initial inspection. Upon contacting Goody on Saturday, he advised me that he is no longer with the company and had communicated my concerns with one of his previous co-worker on Royal Pest Services. After several times texting the phone no. that was provided to me be Goody, the owner of the Royal Pest Service himself called me to address my problem on the weekend! I was surprised and also realize that the owner of the company does take pride of their service and assure me that they are rectifying the problem and advised me on solution. I am vary satisfied with the level of service and quality of this company.Anyone that need termite pest service, look no further!read more
They have met my needs for over 20 years. I have my termite bond and home pest control services... with them.Very pleased with the service and professional/knowledgeable staff. Highly recommended.read more
our tech-Julius is so helpful. even if he is in our area and it's not a spray day he comes by to... check on the lawn and he leaves us a note. we can ask him any question and he always give a clear answer.the office is always so helpful as well.read more
I met with Mike, we went over what I was hoping to accomplish with my yard and the fact that we... have small children. He was helpful, informative and within 3 days Isaac had already reached out to let me know when he would be starting. It was the same week to make it all that much better! Thanks Mike and Isaac, looking forward to the results.read more
I've cared for my lawn for a long time. This fall, weeds just took over and I needed help. I... checked neighboring lawns and found the best looking lawns used Royal. I saw Robert Mendez spraying a neighbors lawn and talked to him as he was wrapping up. He kindly took my name and Mike called within hours. We signed up for services and Robert came back and sprayed the yard and offered some great advice. He came back 2 weeks later and retreated a couple spots and again offered some great advice. I really appreciated the personal touch and can see a dramatic improvement in such a short amount of time.read more
