I can not stress enough how great this company. They are bunch of professionals when it comes to customer service and following up with my concerns especially the owner of the company himself. I had termite tenting service through them and couple of my neighbors saw there was a gap hole during the tenting process and notified me. The tenting happened on the weekend and I was very concerned on the result hence I contacted Goody immediately which he was the person that did the initial inspection. Upon contacting Goody on Saturday, he advised me that he is no longer with the company and had communicated my concerns with one of his previous co-worker on Royal Pest Services. After several times texting the phone no. that was provided to me be Goody, the owner of the Royal Pest Service himself called me to address my problem on the weekend! I was surprised and also realize that the owner of the company does take pride of their service and assure me that they are rectifying the problem and advised me on solution. I am vary satisfied with the level of service and quality of this company.Anyone that need termite pest service, look no further!