Information We Collect
We collect personal information when you:
- Register on our website
- Subscribe to our newsletter
- Schedule services
- Request information
- Fill out a form
When doing so, you may be asked to provide:
- Name
- Email address
- Mailing address
- Phone number
- Other relevant information related to your service request
You may also visit our site anonymously.
How We Use Your Information
We use the information we collect for the following purposes:
- To personalize your experience: Tailor our services to meet your individual needs.
- To improve our website and services: Respond to feedback and improve user experiences.
- To send communications: We may send appointment confirmations, reminders, service updates, promotions, and other relevant notifications via SMS or email.
Important:
We distinguish between different types of communications:
- Account notifications (such as appointment reminders and service updates)
- Marketing communications (such as promotions and special offers)
You will be asked to provide separate consent for each type of communication.
SMS Communications (10DLC Compliance)
Royal Pest Services uses SMS messaging to communicate important account-related information (e.g., appointment reminders) and promotional offers.
To comply with 10DLC regulations:
- Opt-in consent is required for each type of message (notifications and marketing).
- Opt-in statements are clearly displayed wherever we collect your phone number and link to this Privacy Policy.
- Message content, frequency, and opt-out information are disclosed during opt-in.
Example:
By submitting your phone number, you agree to receive [Service Notifications] from Royal Pest Services. Consent to receive marketing communications is collected separately. Message and data rates may apply. Message frequency varies.
Reply “STOP” to unsubscribe at any time or “HELP” for assistance.
Protection of Your Information
We implement a variety of security measures to maintain the safety of your personal information when you submit, access, or provide your information.
We use secure servers and industry-standard practices to prevent unauthorized access.
Use of Cookies
Yes, we use cookies to enhance your browsing experience, collect general visitor information, and track visits to our website.
You can choose to disable cookies through your browser settings.
Sharing and Disclosure
We do not sell, trade, or rent your personally identifiable information to outside parties for marketing purposes.
We may share your information with trusted third-party partners who assist in operating our website, providing services, or supporting our operations, under confidentiality agreements.
We may also disclose information when legally required, to enforce our site policies, or protect our or others’ rights, property, or safety.
Non-personally identifiable visitor information may be shared for analytics, marketing, or advertising purposes.
Third-Party Links
Our website may contain links to external sites. These third parties have independent privacy policies, and we assume no responsibility or liability for the content and activities of these linked sites.
We welcome feedback about any third-party links.
Online Privacy Policy Only
This Privacy Policy applies only to information collected through our website and online systems, and not to information collected offline.
Your Consent
By using our site and providing your personal information, you consent to this Privacy Policy.
By providing your phone number or email address, you consent separately to receive account-related communications or marketing communications according to your selections.
You may withdraw your consent at any time by following opt-out instructions provided in each communication.
Changes to Our Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
We encourage you to review our Privacy Policy periodically to stay informed.
Contact Information:
Royal Pest Services
6894 Phillips Parkway Dr. N. Jacksonville, FL 32256
info@royalpestservices.com
904-886-2847
royalpestservices.com